horinatsu no kanmuri global store

The shipping cost includes EMS charges as well as handling fees from our shipping contractor. For detailed information on the fees, please refer to the product detail page. EMS:　 https://www.post.japanpost.jp/int/ems/index_en.html

When shipping products from Japan to overseas, they may be temporarily held up by customs. Additionally, customs duties or import taxes may be incurred, resulting in additional costs. Please note that all such costs are the responsibility of the purchaser. Furthermore, customs procedures may delay the delivery. Even if you are in a hurry, please understand that there is a possibility that the product may not arrive as scheduled due to customs processing.

The automatically sent emails from STORES, the online shop platform, after a purchase cannot be reissued. If you cannot confirm the receipt of the email, the following possibilities may apply: Please refer to the URL below: https://onl.sc/wz2P3mq

We ship internationally from Tokyo, Japan via EMS.Once the product has been shipped from Japan, a shipping confirmation email will be sent from STORES. Please make sure to check for emails from [email protected].

We do not accept cancellations, returns, or exchanges due to customer convenience. Please ensure that you review your order details carefully before completing your purchase. If there are any defects with the product, please contact us immediately after receiving the item. We will respond promptly.

The delivery address cannot be changed after the order is completed. Please contact us through the inquiry form for address changes. https://horikan.stores.jp/inquiry